Terms and Conditions

These terms and conditions (“Terms”) govern your use of the Brownsandco.ae website (the “Website”) and any related services offered by Brownsandco.ae (the “Services”). By accessing or using the Website or Services, you agree to be bound by these Terms.

1. Acceptance of Terms

These Terms constitute a binding agreement between you and Brownsandco.ae. Your use of the Website or Services constitutes your acceptance of these Terms. If you do not agree to these Terms, you may not access or use the Website or Services.

2. Amendments to Terms

Brownsandco.ae reserves the right to modify these Terms at any time. Such modifications will be effective upon posting on the Website. You are responsible for checking these Terms periodically for any updates. Your continued use of the Website or Services following the posting of modified Terms will constitute your acceptance of the modified Terms.

3. User Accounts

You may be required to create an account to access certain features of the Website or Services. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activity that occurs under your account.

4. Orders and Payment

If you place an order through the Website, you agree to pay the stated price for the products or services you order, including any applicable taxes or shipping fees. Brownsandco.ae reserves the right to modify prices for products or services at any time. Brownsandco.ae accepts various payment methods, which will be specified on the Website.

5. Shipping and Delivery

Brownsandco.ae will ship your order according to the shipping method you select at checkout. Estimated delivery times will be provided at checkout and may vary depending on your location and the chosen shipping method. Brownsandco.ae is not responsible for delays in shipping caused by factors outside of its control.

6. Returns and Refunds

Browns and Co operate on a no refund policy. Any request for refunds on our services may be redeemable towards another product or service within the same department for the equivalent cost value at the company’s discretion. Proof of any concern or complaint MUST be provided in order to process any further agreement and photos shall be documented if requested. Any faulty product may be redeemed for an alternative product ONLY when the faulty product has been returned in exchange. Any enquiries regarding a refund must be reuqested and redeemed within 14 days of purchase. You can find any further refund policy details on our website or by contacting Brownsandco.ae customer service.

7. Intellectual Property

The content of the Website and Services, including but not limited to text, graphics, images, logos, and designs, is the intellectual property of Brownsandco.ae or its licensors. You may not reproduce, modify, distribute, or commercially exploit any content from the Website or Services without the express written permission of Brownsandco.ae.

8. User Content

You may be permitted to submit content (including reviews, comments, photos, etc.) to the Website (“User Content”). You grant Brownsandco.ae a non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute your User Content in connection with the Website and Services. You are responsible for ensuring that your User Content does not violate any third-party rights.

9. Disclaimer of Warranties

The Website and Services are provided “as is” and without warranties of any kind, express or implied. Brownsandco.ae disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

Brownsandco.ae will not be liable for any damages arising out of or related to your use of the Website or Services, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

11. Termination

Brownsandco.ae may terminate your access to the Website or Services for any reason, at any time, without notice.

12. Governing Law

These Terms will be governed by and construed in accordance with the laws of the United Arab Emirates.

13. Dispute Resolution

Any dispute arising out of or related to these Terms will be resolved by the courts of Dubai, United Arab Emirates.

14. Entire Agreement

These Terms constitute the entire agreement between you and Brownsandco.ae regarding your use of the Website and Services.

15. Contact Us

If you have any questions about these Terms, please contact Brownsandco.ae at info@brownsandco.ae

Please note: This is a sample terms and conditions agreement and may need to be modified to fit the specific needs of Brownsandco.ae. You may want to consult with an attorney to ensure that the terms and conditions are appropriate for your business.

Fiona Brown

Co-Founder & Experience Director

A master brow trainer with global presence, Fiona is widely recognised for her contribution to the development of award-winning brow talent and salons around the world including London, Spain, Germany, Belgium,and France.


Upon moving to the UAE 2015, she introduced her signature fluffy-style Microblading technique to the region, which has made the go-to brow expert for celebrities, influencers and royals looking for exceptionally soft, natural-looking brows.


Fiona is regularly featured in leading publications across the UAE and the UK for being an authority within the international semi-permanent makeup and aesthetics industry.